Max Hospital — Excess charged for blood Sugar Testing & Dr Visit

Address:

Delhi

My mother was admitted in Max Smart Super Speciality Hospital. Max ID is SKCT [protected]. Insurance Company has rejected the Blood Sugar claim from the insurance amount since Medical Record Room has given Sugar testing report only for 24 times and Kapil Anthony in MRR informed me that they have only 24 reports where as Max has charged 48 times. Doctor visit is also rejected by insurance since Doctor visit charges are charged twice for 7 days. I have been trying to reach the billing department for the last 5 days but no one picks up the extension. I spoke to the operator Menka she says they are busy with Covid admission and hence Billing deptt is not picking up the call.