Max Hospital — extra and over charges in bill

Address:

behind civil hospital bathind, Bathinda, Punjab, 151001

My wife got admitted on 23.07.2019 in max hospital bathinda .
They have given a maternity package but they have over charged and did not given details also.
I have a star health insurance corporate policy against which i was liable to pay only consuable items which have informed me earlier but
They have charged of non approved rs 2631/- and total bill i had to pay rs 7130/- when i asked details of rs 2631 /- they told me that it was if medicines .
note :- if it was necessary medicines it should be send to insurance company in the package, they would have been claimed it and if it is not they why it has been charged .
i have spoken with star health they said that hospital have mentioned that i have paid 2631/- so they have not included in the package but hospital guys told me that your insurer has not approved it .

2nd :- they have charged unnecessary rs 5598/- of baby card which i have ti fight there which was reduced to 1493 at the end .

i want some strict actions to be taken against this .
Patient name :- Shephali chugh