Max Hospital — Highly irresponsible professional conduct

Address:417 Tower 2 Mount Kailash Apartment East of Kailash New Delhi 65

Good day sir/madam
This is to formally register my complaint against Ms.Shilpa Oberoi who has acted extremely carelessly while executing my booking for today..3rd March, 2021.
Had made a booking for home blood collection for my father Dr.Kamla Kar Srivastava. He is a registered patient in Max for many years and his registered mobile number is [protected]. The address in Max system is correct and we have had numerous previous occasions for home collection.
However, today the team has given a completely wrong address by Ms.Shilpa Oberoi and I had to struggle to get the technician to come to my house to collect the sample of my 87 year old father.
I need a written response as to the action taken against Ms.Shilpa Oberoi and her supervisor Ms.Urmila Rawat for gross negligence in performing her duties and putting us, as patient, in extremely high levels of stress and agony.Good day sir/madam
This is to formally register my complaint against Ms.Shilpa Oberoi who has acted extremely carelessly while executing my booking for today..3rd March, 2021.
Had made a booking for home blood collection for my father Dr.Kamla Kar Srivastava. He is a registered patient in Max for many years and his registered mobile number is [protected]. The address in Max system is correct and we have had numerous previous occasions for home collection.
However, today the team has given a completely wrong address by Ms.Shilpa Oberoi and I had to struggle to get the technician to come to my house to collect the sample of my 87 year old father.
I need a written response as to the action taken against Ms.Shilpa Oberoi and her supervisor Ms.Urmila Rawat for gross negligence in performing her duties and putting us, as patient, in extremely high levels of stress and agony.
Good day sir/madam
This is to formally register my complaint against Ms.Shilpa Oberoi who has acted extremely carelessly while executing my booking for today..3rd March, 2021.
Had made a booking for home blood collection for my father Dr.Kamla Kar Srivastava. He is a registered patient in Max for many years and his registered mobile number is [protected]. The address in Max system is correct and we have had numerous previous occasions for home collection.
However, today the team has given a completely wrong address by Ms.Shilpa Oberoi and I had to struggle to get the technician to come to my house to collect the sample of my 87 year old father.
I need a written response as to the action taken against Ms.Shilpa Oberoi and her supervisor Ms.Urmila Rawat for gross negligence in performing her duties and putting us, as patient, in extremely high levels of stress and agony.
Warm regards
Ashwani Kumar Lal
Son of Dr.Kamla Kar Srivastava
Mobile number. [protected].

Warm regards
Ashwani Kumar Lal
Son of Dr.Kamla Kar Srivastava
Mobile number. [protected].

Warm regards
Ashwani Kumar Lal
Son of Dr.Kamla Kar Srivastava
Mobile number. [protected].
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