Max Hospital — I am complaining about the lack of care provided by the doctors and the hospital

Address:

Max Hospital, Mohali

My father Dharminder Kumar Goel was admitted in the hospital in the beginning of March. He was diagnosed with sarcoidosis. The doctors who were looking after his case were Ravi Kant Behl and Deepak Bhasin.
3 days after discharge (14 March) my father started coughing. 5 days after that (20 March), he had very high fever. On 22nd March, we went to see doctors Ravi Kant Behl and Deepak Bhasin. We told them of my father's problems (cough, fever, and slight breathing difficulty). They just told us to get tested for COVID-19 (RT PCR test) and sent us home. They did not warn us about the severe distress that my father might face if he really had COVID-19 infection (since he has sarcoidosis). They did not give us any medicine to contain the infection. Deepak Bhasin did not even listen to my father's problems properly and even reduced the dose of steroids (I have no idea why).
Next evening, my father tested positive for COVID-19 and on 24th March, we had to take my father to the emergency because he could not even breathe. The doctors in emergency told us that he needs an ICU bed but they could not provide us one. The hospital left us high and dry and we didn't know what to do. We had to look for another hospital.
We, non-doctors, could not predict that his condition could get so bad. But the doctors could and still they did not warn us about it and sent us home on 22 March. What kind of doctors do you have who could not even take proper care of their own patient?
Moreover, my father must have contracted the infection when he was admitted in the hospital and in spite of my father being the patient of the hospital, he was not provided with the bed in the time of need. This is shameful on your part.
My father is now in another hospital for 15 days already. We dont know when will he get better.