Max Hospital — max smart hospital, saket, new delhi: harassment to cghs patients

Address:H-33 A, H-Block, 110017

Max smart hospital is insisting that cghs patients get photocopies of the cghs card, referral letter and doctor's prescription, and submit them. They cite cghs circular of[protected]. However this applies only to patients above 75 years, but the hospital is taking copies from all patients.

Secondly the additional guidelines of 27th june issued by the cghs, which gives the format to be used by the patient has been unauthorisedly amended by the hospital to include requirement of the photocopies.

The hospital has set up photocopying machines and the patients (Many of them old) have to stand in queues (Once with the card and referral letter, and a second time with the doctor prescription), pay rs 2 per page and get copies made.

This seems to be a racket of the hospital to earn additional money, and harass patients, who have to stand in a line twice to get unnecessary photocopies for the hospitals use. The hospital must be asked to desist from this and remove their boards mentioning about the photocopying procedure. A photo of the board mentioning the requirement to photocopy is attached.
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