My patient was admitted after he had a fall while bathing and got a fracture in the right hand wrist bone. While the doctors who attended to her were quite good and guided us properly, i am really upset with the other staff.
My mother was advised surgey and i deposited advance of rs 60000/, pending tpa approval. After i deposited the money, i was told the room was not available. Why should i pay 70, 000 if there is not even space for the patient to sleep after the surgery?
Not only this, when i checked on the room status after a few hours, i was told they could not confirm the room availabilty because the tpa approval had not arrived. Question: does the surgery await tpa approval? Or you expect the patient to wait in a lounge after the surgery?
My patient was discharged yesterday, and i realised late that there were ecg electrodes still on her body. Question: is the staff expected to remove the electrodes? Or max is above such trivial things?
Yet another example of service: the staff was not aware of the implant that my mother received - am i expected to run around and check? Because of this, the discharge was delayed by several hours
Want more: your pharmacy very crudely told me they were closed at 7:30. After due begging and after they told me they doing me a favor \ by giving me the medicines, they realized they did not have even one of the medicines the doctor advised?
Question: where were they giving my mother those medicines while he was admitted?
I have been "quite regular" at max saket and i always had my money's worth. I am not satisfied with max pitampura and i am going to put this feedback on the internet also. Was this information helpful? | 
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