Max Hospital — Non supportive staff

Hello
My Patient Mrs. Sushma Saxena is admitted at Max Patparganj. Her IPID is 423647. She has been experiencing back pain since morning today. She and her attendant has been asking for a heating pad for last 9 hours but one seems to bother. Many Doctors and other Paramedic visited her and everyone said we are sending in 10 minutes but to no vein. This is a very sorry state of affairs. I am sure that this complaint would be handled and my patient would be provided with necessary equipment immediately. Best regards
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