Max Hospital — regarding careless staff

Address:

New Delhi, Delhi, 110091

Hi,
Me (Jatinder sharma) and my wife visited max hospital on this saturday[protected] for laser eye surgery consultation.in consultancy, dr bhartendu recommended us to come monday morning as he wanted to discuss the case with dr manav (Squint splist.). So as him recommended, we requested receptionist to book our appointment with dr. Manav for monday morning[protected]. So as our request, they told that you can come on monday to meet dr manav and if there is any change you will get sms regarding that. But today when we visited max hospital, receptionist told us that dr manav is not available today for opd. Then i asked them that why u did not indorm us through sms. Then they told that we cannot do anything. I also talked to the staff sitting outside the room no. 2015. They told that you can go home i[censored] wish we cannot do anything for u.

No one among the staff said sorry instead they showed very shameless and careless behavior. I took medical leave today for appointment but it went in vain. How max hospital staff can be so rude. I am really disappointed with way max hospital patparjanj did with me.