Max Hospital — Security Guard S. Gulshan Kumar harasses patient's wards with most rude language and demeaning body language

Address:

max saket

Today's incident i.e. 27th September 2012, Mr. S. GULSHAN KUMAR, guard on duty at ICU 2 at Max Saket was requested to allow me to go and meet my patient during the visiting hours of 10:30 to 11:30 am. Our patient is there since 1.5 months and we are well aware of the rules and have been respecting and obeying them. Apart from other guards we encounter, this particular person has peculiar rude way of taking and body language.

i requested this guard (considering we get limited one hour period to meet the patient and also to meet the doctors) that i might allowed to go in and i will send my aunt out as she is with the patient but i cannot call her as she doesn't have the phone. he very rudely said 'aise nahi jaane dunga'. i said 'main unhe bahar bhej dungi'. he said 'main bula laata hau'. i said 'haa aap bula laao, main yahi wait karungi'.
but this chap was so flying high in the arrogance of his position and uniform, he did not budge from his place and then started to walk over me so as to corner me on the gate. i said 'main yahi khadi hu aap bula ke to laao'. but he didnt go and rather kept pushing me and waving his hands around me. one of other staff member (not a guard but was in max uniform, white and grey) intervened and said 'madam aap yahi raho ye bula laayega'. i said 'main b to yahi ke rahi hu'. but he didnt go and kept pushing me.
in the meanwhile my aunt came out and then i entered the ICU and to my surprise this Guard, left the gate, followed me inside ICU.

this man is a nuisance standing there, we meet everyday, when we are already under distress and mental trauma and have to bear with his harassment and rudeness.