My father Mr. Raj Kumar Jaij was told by Dr. Mrs. Alka Bhasin to report at the hospital at 6:00 a.m on 1st June for getting operated on for a fistula to be made. We brought him there empty stomach as instructed by her.
On arrival we keep waiting for hours. After waiting on a hungry stomach and inquiry all around the hospital, we were told that surgeon Dr. Vineet Arya was not informed by our educated qualified Physician and Nefrologist Dr. Alka Bhasin. Not only has she not informed him, she has been refusing our calls since morning.
The surgery didn't take place due to Mrs. Bhasin's not informing the respected surgeon. This has put our patient at risk and caused mental trauma to him. Not only him but also we are at risk as we had to visit the hospital in vain in these covid times. We have nothing against Max but our doctor's negative, unethical, harsh conduct has caused my father and me tremendous medical distress and stress other than physical, emotional and financial difficulties.
Even now she hasn't apologised to us or tried to mend the situation. This is not the service we expect at all from Max. We will of course get the procedure done whichever way and wherever possible as my father has to be attended to. but we would bring it out in the media and on social media so that other people do not suffer at the hands of people at Max Saket due to our doctor like Alka Bhasin with whom our experience has been arrogance and negligence which is a terrible combination for a patient to have to suffer. Incidences of Dr Alka's misdemeanour do not end here!
Kindly see how you can help us to remedy this situation. We are going ahead medically and making this public. Please understand our situation.
patient id: [protected]
Regards
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