Max Hospital — Very Poor service and blunder

Address:

BLK-MAX PUSA Road, Rajendra place, New Delhi-110005

Hello
My patient used to go for a Chemotherapy session on a weekly basis in the daycare facility at the BLK-Max hospital, Pusa road. In the daycare facility on the 5th floor, there are 17 beds, costing Rs. 4600 per bed. There are no separate dustbins present, a single washroom available for 17 beds, and only 1 sister is available after 5 pm. I am seriously disappointed and frustrated with the services of the hospital in relation to the charges they are charging. Rs. 4600 just for bed and no additional basic amenities which are there in every hospital. A chair or a small bed for the attendant, separate dustbins to maintain cleanliness, curtains since it is a shared facility to maintain a little privacy, an eating table since the patient is staying for a day he/she must have meals, and a little cupboard with a glass of water or water jug. Recently, they made another blunder by mentioning at the top of the Discharge summary a Death Summary which is heights of negligence. When this came to attendant knowledge and asked for a correction, they don't know what is to be done and the same has gone in their system as well. I seriously never recommend BLK hospital to anyone seeing their carefree attitude towards patients and poor degree of services offered.