Max Hospital — Wrong Blood Group mentioned and failing to provide Report

Address:

160036

My baby's delivery was done on[protected] at Max, Mohali, Punjab. Following are my complaints:

1. Mother's blood group in papers were mentioned as B +ve whereas actual is A +ve. Had there been any complication during delivery and blood needed what adverse consequences would have been. When this was later on brought to the notice at pre/post labour room the nurse there just strike out B+ve mentioned therein and written A+ve as told without confirming. Is this the right way? No checking, confirming and accountability at all.

2. There was a OAE Screening test of the child on the second day. Charges for the same added to the final bill but no report for the same provided. I have been chasing for the same till now. At reception I was told this service has been out source so we cant help you have to contact the concerned person directly. I called the concerned person twice but every time i was told to come on a certain date and so on.

3. I was told Birth details of the child will be sent in couple of days. I went to Birth Registration office after 15 days but they said we have not received the details yet which were supposed to be sent in couple of days.

Medical profession is a noble one so please ensure this too besides only making it a money making business.

Hoping my complaints and grievances will be looked upon seriously and desired action will be taken.

Regards,
Ravinder Kaur
Max ID: MHLI.14608
Baby's ID: MHLI.201855
(M) [protected]