Max Lifestyle Private Limited — amount not refund in wallet

Hi, i have returnd my products and has been processed but amount not reflected in my credit wallet. My order no: [protected], [protected], [protected].
Daily am raising this issue to customer care and sent lot of mail regarding this my no use. They r telling tat amount reflected in my credit but still my wallet is empty. I have sent lot of screenshot to them but dont know wat their technical persons doing there. After my mail they give one rply mail for formality but nothing has been processed. Max clothings and quality are good but very worst in customer service. Max, why u r cheating customer like this? I[censored] cant able to move to credits please transfer as voucher i will purchase other products from your site. But please dont do like this. Very disoppinted. This is second time am begging for my refund. My screenshot also attached with this complain.
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Dear team,

I have ordered Items ID:[protected] (Store pick up :westend mall pune aundh)
But still i have not got response from team and i have visited store also but no one had given response .

Please go through this issue.

and please dont mentioned in term and condition that it will be available in 4 days.

Thanks

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