Max Lifestyle Private Limited
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Max Lifestyle Private Limited Complaints & Reviews

M
Mdafraz
from Delhi, Delhi
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item was missed

Address:638011

Sir i was order products in max fashion on 14 oct 19.in my received order 2 items missed. I have registererd my complaint in customer care 2 days before they said i have to wait for 2days. Today i called and asked about that same issue today also they relating the same ans they don't have any proper problem solving solutions. My order no [protected]....
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S
Shruti Phansekar
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very loose in refunding

Address:Arun kumar vaidya, Mumbai City, Maharashtra, 400065
Website:maxfashion

Hi

Maxfashion has the worlds worst customer care.
Firstly, i am not getting my money back, everytime i call customer care i have been given further dates to receive money in bank but that does not happen.
Secondly, when i call to complain on the delay, i have to repeat my problem again from the start. Which is really annoying. Customer care person asks for information like - when did you the last time, when...
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J
jayshreesherekar
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product return not done

Address:Kharadi, Pune, Maharashtra, 411014

Max pvt ltd mentioned that they have hassle free return facility but they don't.
Max cheat the people by mentioning this. I have place the return request before 2 months but they didn't process the request.
I have call the max fashion customer care but they don't answer properly and they treat u like nothing.
If they don't have the facility for return then they should not mentioned thin in their policies. By mentioning...
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K
kalutaran
from Chandigarh, Chandigarh
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max holidays voucher code not accepted ticket id: 104220 june 14

Address:180001

Dear Team,

I am not able use my vocher code, its says that lasted date is over for registriation,

But last date of Avail this voucher is 23 june, at time of shopping, Max store Guys donot tell me that register your self before 9 june. He says that you can use this voucher till 23 june 19,
Its Companys responsibility that he can Aware there Customer to use this Coupon on time, with reminder calls & mails,...
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G
from Noida, Uttar Pradesh
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order not received

Address:New Delhi, Delhi, 110018

I had placed an order with lifestyle on 3rd may with order number [protected]. Despite making payment in advance i have only received 2 products from entire lot that too after multiple follow ups.

There is no update on rest of the items and every time i'm getting false dates from them without any check.

No one is ready to help and give resolution...
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S
Sherin J Sugandi
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refund - order number: 9952827366

Address:560016
Website:Lifestyle Online

Its been a month and a half since i return my product and requested for refund.

But i see no action as i keep calling and replying to their emails but no one is able to give a solution as they do not have enough information.

Can somebody check and confirm the refund status as i have replied to their emails this monday with my account details again but they closed by ticket stating no response received....
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A
anilb499
from Gurgaon, Haryana
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refund not received

Address:New Delhi, Delhi, 110031

11 days have been passed and i have not received my refund of rs. 2400/- my order id is [protected]. I have called 6-7 times to their customer care department, each and everytime they say we will revert you in 24 to 48 business hours. I also have audio recordings of their customer care executive in which they admit to reslove the matter in 48 hours....
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A
Aditya Bhanot
from Noida, Uttar Pradesh
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I didn't get my refund back since 2 months

Complain number: 1031319

Above is my service request no.. I didn't got my refund back since 2 month's. Its like harassment.

First I got the wrong product & next day I return it.

After a week I didn't got my refund so I contacted customer care, they told me I return the different brand product.

That time I gt to know that I was got the wrong product. It means there delivery boys...
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N
Nidhi Somani
from Kolkata, West Bengal
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cashback not received yet

Address:Kolkata, West Bengal, 700017
Website:www.lifestylestores.com

Hi team,

It's been more than 3.5 months that i have not received my lifestyle cashback amount even after chasing the lifestyle store over the call numerous times.

Invoice # - 003866 & 006146
Transaction date - 07/07/2018
Transaction amount (Rs.) - 13, 581.01 & 6096.96
Customer name & mobile # - nidhi somani ; [protected]

Regards,
Nidhi somani...
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P
Priyanka Valiramani
from Bengaluru, Karnataka
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refund amount

Website:Max online stores

My order no is [protected]. I had returned the item and requested for the refund amount in my bank account. I shared my bank details and got acknowledgement from the max team but it has been more than 15 days the amount is not credited and there is no response to my mails. I had live chats with the customer service team but everytime i get the same answer that the team is working on the issue....
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R
ritesh_strong
from Lucknow, Uttar Pradesh
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product related

Address:Lucknow, Uttar Pradesh, 226010
Website:max store

I bought a jeans 6 months ago... I put it as i bought like new, i just wear it only 2, 3 times in 6 month, in 2nd washing it's leaving his colour in a bad way. I just frustrated to see, my blue jeans gone white. I had complained in showroom in lucknow, but they said more that 3 months, the product will not exchange, i agree but that's not a good thing that a jeans i bought and in 2nd or 3rd wash it's leaving the colour. Worst shopping ever.br...
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C
Cathrine 21
from Coimbatore, Tamil Nadu
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amount not refund in wallet

Hi, i have returnd my products and has been processed but amount not reflected in my credit wallet. My order no: [protected], [protected], [protected].
Daily am raising this issue to customer care and sent lot of mail regarding this my no use. They r telling tat amount reflected in my credit but still my wallet is empty. I have sent lot of screenshot to them but dont know wat their technical persons doing there. After my mail they give...
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Address:Bangalore, Karnataka
Website:www.lifestylestores.com

Hi,

It's already been 2 months. I raised a request for cancelling the order. I ordered 5 items. Out of which, i got refund for 4 items only after so many days. Still there is one product left to refund from your end. Neither it's status is showing as cancelled nor i have got any refund for the same. Why can't you go through the whole email chain? Why do i have to make you understand the same thing every now and then? Every...
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A
ashok5797
from Warangal, Telangana
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color fade

Address:Gautam Buddh Nagar, Uttar Pradesh, 110091

Hi,

I bought one tshirt (Allen solly) from one of your outlet at dlf noida. It cost me rs 1599. Upon first wash the color of that tshirt have been faded away. Could you please look into the matter at priority.

I dont expect such quality from a global store.
The tshirt having strips and one which is having dark color has been faded away. This is the first time i m facing such brand store....
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D
Deepthi Yadav
from Bengaluru, Karnataka
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not received refund amount

Address:560068
Website:www.maxfashion.in

I have ordered 3 kurtas on 5th may'18 and the order number is [protected]. 2 kurtas from max and one from lifestyle. Life style order has been dispatched to me, but max order has not been delivered saying that incomplete address. Even after raising multiple complaints also, order has not been dispatched to me. That's why i have raised return to origin request on 15th of may'18.
But you people has considered that as return request and...
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L
Lavkushshukla
from Lucknow, Uttar Pradesh
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sweater

Address:New Delhi, Delhi, 110034

I had done shopping on last sunday at moments mall, kirti nagar at max showroom, i purchased many articles, with one sweater with the brand name of aditya birla group... Today i opened it to wear it... I found it had a small cut on it in inner side... Pls either return it or refund for it... I m doing shopping on max from past many years, never i found such issue... But this time i m feeling cheated... Pls resolve it asap....
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M
Môhït Gãütâm
from Bareilly, Uttar Pradesh
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blue trouser colour faite

Address:Agra, Uttar Pradesh, 282004

I purchased trouser and shirts from your company 11 th july. I am using trouser. But after 3 month color was faited and my trouser looks very bad. When i go your agra showroom then they take my trouser for 3 days and said i will confirm you on wednesday {8/11/17} and when i go back your showroom 9/11/17 they they again said we will inform you evening. Today i got a call from them and they said your timing is over and we can not change your...
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N
Nihit Mhatre
from Murgud, Maharashtra
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poor quality fabric

Address:Mumbai City, Maharashtra, 40093

Hi,
From max fashion (Phoenix marekt city kurla west, mumbai) on 30.10.17, i purchase 1 jeans. When i wear that jeans 1st time it start earching, quality of fabric is so poor that all hairs on legs are sticking to jeans and its too much irritating, i cant wear that jeans more than 4 hours. When i saw the inner side of jeans there are balloons inside it because of which hais are sticking to jeans.
Its simply cheap quality fabric...
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P
Praveen Sundararajan
from Mysore, Karnataka
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missing item against invoice

Address:560048

As mentioned invoice no: [protected]
Bangalore pheonix mall division.
We purchased against this invoice on 14.10.17.

Out of that 10 item. We found only 9 items when we checked in home.
Sl. No 1 is missing from the invoice. For reference cashier no:1057179

Kindly sort out this issue and do the needful.

For clarification
Pls contact
Praveen-[protected]...
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Address:560068
Website:www.maxfashion.in

My order no. [protected] from "http://www.maxfashion.in/" was delivered on 3rd july and the courier person collected complete order amount of rs. 1097 as cash from me for three items but when i opened the packet there were only two items worth rs. 898 and third item was missing. I reported this issue on the same day to max customer care via mobile and email both. Since then i am continuously doing follow up and every time they just reply that...
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M
M Rohini
from Hyderabad, Telangana
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no response from call centre executives

Address:Hyderabad, Andhra Pradesh

NEED IMMEDIATE ACTION I am Rohini from Hyderabad and I wish to redeem two reward cards from MAX Trimulgiri. Card nos are:[protected] and [protected]. There is no response from customer care. I have called up more than 10 times just today. Kindly respond quick and fix the issue....
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S
sudhendra
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

executive notall lifting my call past 30min

Address:Hyderabad, Andhra Pradesh

dear Sir, Iam sudhendra, i got registered my vocher[protected] in max fashion and register in it but when i call to [protected] for ticket booking, executives not lifted my call and my mobile amount deducted sofar 70rupees.what executive are doing there sitting?.call me back to my mobile [protected] please earliest since today is my last day for booking for ticket.request you to refund my deduct amount 70rupees also...
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S
sharad4f
from Bengaluru, Karnataka
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complaint regarding offer

Address:Visakhapatnam, Andhra Pradesh

I have purchased more than 3000/ from Max Lifestyle private limited at CMR Central Visakhapattnam, they given a coupon of voucher no [protected], As per their coupon i have booked the offer but when i called to [protected] to place a booking request, their Representative told me that this offer is not for Visakhapattnam, then why they give the coupon, and selling product with these offers....
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