| Address: | Bangalore, Karnataka | | Website: | www.lifestylestores.com |
Hi,
It's already been 2 months. I raised a request for cancelling the order. I ordered 5 items. Out of which, i got refund for 4 items only after so many days. Still there is one product left to refund from your end. Neither it's status is showing as cancelled nor i have got any refund for the same. Why can't you go through the whole email chain? Why do i have to make you understand the same thing every now and then? Every time i heard a same question (Please attach return slip, i have already attached it 3 items) and same answer (Give us 2 business days, give us 24-48 hrs to resolve the query, your concern is on priority, will get back to you in 2 hrs etc. Etc.) from you. It's a lifestyle. This is how you give train your customer service executives. They are sitting to resolve customer query, not to increase it. I think you don't bother about your brand name. I am just getting irritated now. I don't understand if i am having return slips, then why don't you make me free from this. Why are you keeping me engage on the same. I have other work also. This is not my job. It's your job. What is my fault in this. Synchronize your team and return my money back. Why do i need to call you every day.
Anyways, find the attachments (One for return slip of one item and 2nd one is for your reference and 3rd one is email exchange between us) and go through the mail chain. I am not sitting here to resolve your query. Do your job properly.
I am talking about the one which i have highlighted in red oval in screenshot. Check and let me know soon. You are just wasting my time.
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This is in reference to sandals that I purchased from max store in the first week of April
I just wore it for like 2 times and the material on it is coming out
I don't expect this type of quality from a such a branded company
Looking forward to your reply