[Resolved] Maxbhi.com — Complaints regarding transfer of points

nirmal sunny

from Mysore, Karnataka

Website:

maxbhi.com

After a unsuccessful purchase my money was credited as ipoints. The amount was 571. I have given a request to transfer the amount. They transfered me only 275 rupees and the balnce amount is still in my e wallet. I have given 4 or 5 request to transfer. They stopped replying then. Sometimes i receives an email of same content that sorry for inconvenience. It is been 2 months since the request. No transfer so far.

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Nov 3, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Nirmal Sunny Sir, , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. I had closely checked your orders with maxbhi.com, which is refunded from our-end shortly will be credited back to your acquiring bank account, so as per your request we have refunded your full amount, , , , , Also would like to request you to kindly mark the issue as resolved.