[Resolved] Maxbhi.com — Harassment

Tanaykcp

from Banposh, Odisha

Address:	New Delhi, Delhi, 110005
Website:	www.maxbhi.com

Sir, I have order 2 product on 09/10/2015 at 07.31 PM of an amount of Rs. 659.43/- & I accordingly paid through my debit card & my order no. is #138423. But till today I didn't get my product. I have inquiry about my order & I found that, my order has been cancelled without any reason. Now they are showing the product is out of stock. But while placing order the product was in stock. So, after getting order & payment they can ship the product. But they didn't. Now they are refunding my money via their cash wallet. But I was in need of that product. That's why I ordered. But the company cheat me. Now they want me to buy another product from their website. Sir I need the product and they have cheated me on the way that they had shown their product in stock and received the payment but later on they are showing the product out of stock. It is harassment for all of the common people. So, sir help me to get the product within one week otherwise I shall face a huge loss of an amount of Rs. 10, 000/- I am hopefully praying that you may solve my problem, and for which I shall be grateful to you.

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Jul 11, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Tanay Chakma, first of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can see that on 15-10-15 we added 660 iPoints to your Maxbhi eWallet and the same you refunded to your bank on[protected] with bank reference 881441after your refund request . means complete payment which was used to pay was refunded to your account by you. I hope all the miss-understandings ar clear by now. Please let me know if there is anything else i can help you with. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can also know the terms and policies from our end.