| Address: | Dear Sir, I have placed an order on Maxbhi.com on 6th April , 2023, 2:15 pm for the Mobile spare parts (.i.e. LCD Touch screen). And Before i made pay | | Website: | Maxbhi.com |
Dear Sir, I have placed an order on Maxbhi.com on 6th April, 2023, 2:15 pm for the Mobile spare parts (.i.e. LCD Touch screen). And Before i made payment i called the customer service of Maxbhi.com and i was promised that the order would be shipped within 24 hours to 48 hours but it was dispatched only on 12th April 2023. Every time i made complaints regarding late dispatch they would tell me it is "under quality checking" . Is is very clear that they play trick's on me from the beginning . And now i receive my order on 17th April and i take it to Technician on 18th April and i found out that the spare parts (.i.e. LCD Touch screen) is not working. So i asked for refund they said not possible. To be honest, the quality of the touchscreen is very bad especially it doesn't worth Rs. 5149 . And even before they dispatched as they did not dispatched the order on the promised date i asked them for refund and they refused to refund it. So, now, as i have received the Damaged ( i mean not working spare part) i called the Maxbhi customer support and asked for refund but they refused again. Many times i begged them to make refund as the Product item ( Spare Part ) is not only working but also very bad in quality and they refused my request for refund and they forced me to fill up the Replacement Request Form from their website ; so against my will i have to fill up the replacement request form as the validity date for replacement is till 27th April only . Therefore i have to say that Maxbhi is Fraud company who sell Counterfeit Products and refuse refunding the amount to customer who are suffering on their traps . So, now, i am seeking your kind immediate help to make refund back the amount to my bank account by Maxbhi as soon as possible. Yours Sincerely, Jonathan, Aizawl, Mizoram Was this information helpful? | 
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