[Resolved] Maxbhi.com — maxbhi fraud team | |||||
Maxbhi.com a Mobile Acessories Seller based in Karol Bagh, Delhi is a Fraud Team! They do not keep anything in Stock just display the Pictures to lure the Customers. I have ordered so many times from them by using net Banking After accepting the orders they simply cancel the Order(s) reasoning Item(s) is/are not available. if we manage to talk to them they will bluff that, "your purchased item(s) are sent for testing department and will take a week or two to reach back to our store". Sometimes they will tell you that, "we have already ordered the items choosed by you and they are on the way from China to Kolkota Shiping Port" etc., etc., Which will go on for over months to get the money reflected on our Maxbhi Wallet. They do not even refund the money via same gateway and store it on their Maxbhi Wallet to force you go through the same painful Drama Was this information helpful? | |||||
Sep 18, 2018 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Aug 18, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Samuel Konger Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1175803 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or mail. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per Payment procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can get to know the actual process regarding the same.
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Refund of Rs.299/- to Bank for cancelled ( by Maxbhi.com) order no.1131322 was intimated on 2 august 2018 and informed that the amount would be credited within 10 days. Till date, it is not credited. Please take action for immediate refund of amount and credit to my bank account.
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+91 75 3300 6661
+91 11 2580 1110
+91 11 2580 1111
318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
That's why I was canceled my order on 31 july 2018. but amount is not refunded in my bank account since 21 days even they mentioned refund will be in 15 days.