[Resolved] Maxbhi.com — Money not refunded for cancelled order from the company side

Agnishree Majumder

from Kolkata, West Bengal

Website:

Maxbhi.com

I have purchase lcd with touch screen from maxbhi.com on 5th july, 2017 after getting the availability confirmation from the maxbhi.com customer care and spent rs. 5233 rs. For the order and my order no is 531962. But after two days on 7th july they sudfenly cancelled the order from their side and when i called to their customer care he has told that he will send the notification when the product will be available again otherwise sent the amount to my bank account but adding my horror now they did not even pick up the phone and did not sent the money to my bank account.

Was this information helpful?

No (0)

Yes (0)

Aug 12, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Agnishree Majumder Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #531962 with maxbhi.com. As we received a confirmation for refund to bank we had already initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.