[Resolved] Maxbhi.com — Product cancelled after not refund my account

sandeep915572

from Purnia, Bihar

Address:	Bhagalpur, Bihar, 812001
Website:	www.maxbhi.com

Dear sir, maxbhi order no - 150554, yeh site mein maine order diya aur payment bhi kar diya phir 3 days ke baad massage aaye 2-3 delay ho raha hai . phir bhi koi problem nahi phir yehi site ne mera cancelled order kar diya . uske baad yeh mera cash back mere account mein nahi maxbhi account mein rakh liya . aur inka koi bhi product sasta nahi hai. har product ka manmana price rakha hai aap hi batao kya yeh sahi hai . agar aap kuch kar sakte to mere account mein refund kara dijeye nahi to hum ispar consumer court mein case kar denge. thanku sandeep kumar singh

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Sep 2, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Sandeep, i am really sorry for the inconvenience caused to you about your order with Maxbhi.com. i have closely checked your conversations with Maxbhi representatives and have not found any refund request for your order. We cannot initiate the refund request until and unless we get the request from your end. It is because many people in our country use the payment modes from there friends, relatives, cybercafe's, etc. So we need a confirmation from there end regarding the same. Well, as we came to know that you want refund for your order, we have refunded for your orders 150554. your refund request has been completed on 13/11/15 Please let us know if we can be any further help to you regarding the same. also would like to request you to kindly mark the issue as resolved so that other user can also get to understand the actual policies regarding the same