Hlw sir i order swipe virtue touch digitizer order number 346881.my order has confirmed but any no reason my order has cancel.and my come maxbhi e wallet i complained customer care maxbhi but they didnot ans this i complained website but no response. Please help me and transfer my money my bank account.i payment my net banking.and payment confirmation no.IG0CSG4ZB5
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Oct 25, 2016
Complaint marked as Resolved
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2016
Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Narender Kumar Sir, , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. I had closely checked your order ID #346881 and we haven't found any refund to bank request from our end and we do not directly and automatically refund the customers amount to there bank account because most of the customers in India pay using credit card / debit card / net-banking of there friends / relatives, so for refund you just need to confirm us via mail or call or you can just simply login to your account on Maxbhi, go to the order details page and make the refund to your bank by yourself, as we know that you want refund to your bank we had initiated your full amount refund in your same original payment mode shortly it will be credited in your same account, Also would like to request you to mark the issue as resolved.
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