[Resolved]  Maxbhi.com — Refund not credited in bank account

Address:New Delhi, Delhi, 560071
Website:maxbhi.com

I ordered a product listed on their website vide order 196773. After a few days they said that they will refund the amount as the product is not available. The mount was supposed to show up in 72 hours in my bank account and it has been much more that that and there is no trace of the money.
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Jun 28, 2016
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
May 28, 2016
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr.Surinder...first of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com as i can see you requested for refund of your amount on 8-1-16 and we initiated it on 9-1-16 and the transaction is settled on 10-1-16 with bank reference no# 412812 kindly check with your acquiring bank account and confirm us, I hope that will help your regain your trust in Maxbhi. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can also know the terms and policies from our end.
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    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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