[Resolved]  Maxbhi.com — Refund of cancelled order

Address:Lucknow, Uttar Pradesh, 226017
Website:www.maxbhi.com

I have placed one prepaid order on this maxbhi.com on 1feb2017, but due to no return police i have cancel this order at same time, but they haven't not issued my return amount 241rs till now.

Order details id status date total
#425121 cancelled

01/02/2017, 12:56 pm 241.73 rs.

And they provided my fake reference no while my bank as well freecharge havnt receive any transaction through that reference no.
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Mar 3, 2017
Complaint marked as Resolved 
Yes, after 20 days I got my amount refund
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2017
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Aisha Aziz Sir, , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #425121 with maxbhi.com. This has been completely refunded from our-end and the refund reference number is 8kzhmlu6CEbjsd_2602440_1, Kindly contact your bank with this reference number of refund they will update you regarding the same and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Feb 15, 2017
Updated by AishaAziz
I have already checked with bank and freecharge wallet and forward screen short to you, but you are still saying same thing.

I have make big mistake to believe such website and placed prepaid order.
Verified Support
Feb 15, 2017
Maxbhi / Elcotek Telecom Customer Care's response
Dear Aisha Aziz Mam, , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #425121 with maxbhi.com. This has been completely refunded from our-end and the refund reference number is 8kzhmlu6CEbjsd_2602440_1, Kindly provide us your free charge statement from 01/02/2017 to 15/02/2017 so that we can help you further and we had sent the request to the Payment Gateway for updating your refund status, as it has been completely refunded from our-end you will get the confirmation mail from Payment Gateway and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Complaint comments 

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    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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