[Resolved] Maxbhi.com — regarding refund of money

Partap Singh Chauhan

from Dharmsala, Himachal Pradesh

Website:

www.maxbhi.com

I ordered for a mobile battery moto g5 from maxbhi.com costing rs. 907/- id
#900230
Status
Cancelled
Customer
Partap chauhan
[protected]@gmail.com
Date
22/04/2018, 08:01 pm
Total
907.00 rs.
But this was not sent to me and my order no 900230 was cancelled. Then they send a message of refunding my money in their wallet. Again later l have been told that your money will be transferred to your credit card with a option to be done in wallet. I followed the same steps and l received a message that your money will be credited in your credit card with in 7-10 days the message sent on dated 13/052018 is also attached for your information please. (Dear partap chauhan, refund for your order 900230 at maxbhi.com has been processed. If paid via credit, debit card or net banking, may take 7-10 working days).

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Jun 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Partap Chauhan Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion on call about your Order #900230 with maxbhi.com, is completely refunded from our-end by you only shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Comments

prini. s

I ordered a Touch & Display of LG Q6 from Maxbhi twice with different amounts but every time the order gets cancelled and they dont refund your money just show it in their wallet. how should i use it if they dont deliver the order instead cancel it?

I have been trying to call them but there is no answer on any numbers they have provided.