[Resolved] Maxbhi.com — Sent damaged battery now not refunding my money

janar

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh

I just ordered the micromax bolt a065 battery from maxbhi of Rs. 324.83 and they have sent me the cheap battery which was not even able to switch of my phone i just sent that battery back to you now they people are saying that i have done the damage completely useless battery I tried 100 time to coordinate them by their customer care no [protected] they never pick the call sent many mails to contact me by call they never call me than i tried to approach them by mail such a poor service i am highly disappointed I want my money back as i sent the battery as it is to them because that was not working for my phone.

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Jul 11, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Janar Singh...We really apologize for all the inconveniences caused to you with your order 97752 with Maxbhi.com. Sir i closely checked your order which is showing that your order is being replaced with the new product & sent to you by DTDC courier shipment id # z67857133 on[protected], so this stands resolved from our end kindly do let us know if you need any help regarding the same...Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.