[Resolved] Maxbhi.com — Wrong products delivered and improper response | |||||
I ordered a screw tool kit to open moto e. Tried to open the phone but not matching and when I gave the complaint they are simply saying they will check 3 times and only send. Maxhbi worst worst customer support and delivery. Don't buy there. Please check photo it has mentioned tool kit for iPhone 4 Was this information helpful? | |||||
Oct 17, 2016 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Sep 16, 2016 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Raam Vignesh, sorry for the inconvenience caused to your regarding your order as i can check your order sir kindly confirm how to resolve your issue...if possible kindly contact our customer care or you can write us at [protected]@maxbhi.com so that i can help you in this regard
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 1 Comment | |||||
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+91 75 3300 6661
+91 11 2580 1110
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318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
Order complaint
Raammv
Mar 11, 5:38 PM
Order complaint
Order Number: #236996
Email ID: [protected]@yahoo.com
Product Name: Moto e tool kit
Problem Description: Instead of moto e tool kit you have sent apple I phone 4 tool kit which 0.8mm and doesn't match the spec. Tool is not compatible with moto e.
E-shop of Maxbhi.com.
IMG_20160311_[protected].jpg IMG_20160311_[protected].jpg
Comments
User photo Raammv
Please take the product and refund my money. Screwdriver was wrongly given and of cheap quality !
March 11, 2016, 9:07 PM
User photo Customer Support - Maxbhi.com
Elcotek India (P) Ltd.
Dear Raammv,
We at Maxbhi.com sell high quality compatible products and do not deal in original spare parts and accessories. The same has been clearly mentioned on every product details page. Also the same has been mentioned in our terms and conditions which can be read here : https://www.maxbhi.com/warranty-terms.html
The products are very high quality compatible products and are processed with a 3 stage quality check before they are shipped in any order.
For any further queries or information, please feel free to reply back.
Thanks & Regards,
Maxbhi.com
Ph: [protected]
Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com
March 14, 2016, 4:27 PM
User photo Raammv
Dear Sir,
The product that you have given doesn't match the requirements. The tool kit that you gave doesn't match with the moto e screws. I don't know who is handling this situation you keep on saying the same thing. I am not able to open moto e with the tool kit that you sent. If you are further going to do the same I am proceeding with the legal action. Thank You
Please check the image. This is the product I have received and it has mentioned screw set for Apple I phone 3g, 4g. For I phone its 0.8mm screw set, whereas for moto e t5, torx screwdriver set is needed.