Maxbhi / Elcotek Telecom — #2671765, help me resolve the issue

I have purchased one product from maxbhi and by mistake I had ordered wrong display panel by mistake when I opened the package the same didn't match to my mobile there was a little delay in opening the package as I was not not avalible other wise I would have highlited the concern earlier

I requested multiple times for the replacement of the same but seems we are too much process oriented and not thinking of customer concern

Would like to look into this and help me resolve the issue

Waiting for a positive responce

Your dissatisfied customer