[Resolved]  Maxbhi / Elcotek Telecom — Battery alcatel pop c7

Address:Haridwar, Uttarakhand, 249401

I have got batter by blue dart right now
But as i opened my box battery is already warm.
And manufacturing defect by pin side.
It's mean battery is ready to explode.

What is the return policy

Order id 355061

Mob. No. [protected]
Invoice:
Order #: 355061 date: 30/09/2016, 10:36 pm
Seller
Maxbhi.com
318, network plaza, karol bagh, new delhi
City: new delhi
State: delhi
Pincode: 110005
Phone: [protected]
Buyer
Kamal sharma
Tee cafe shop no. 5 vivek vihar old ranipur more
City: haridwar
State: uttarakhand
Pincode: 249401
Phone: [protected]
Dispatched via: bluedart
Awb #: [protected] maxbhi.com order ref: 355061
Maxbhi.com shipment id: 74751
Sr. No. Product quantity unit price subtotal
1 battery for alcatel one touch pop c7 1 440.28 rs. 440.28 rs.
Subtotal: 440.28 rs.
Shipping cost: 0.00 rs.
Total amount paid for products mentioned above: 440.28 rs.
Amount in words: four hundred and four point two eight rupees only
Declaration:
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Nov 14, 2016
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr.Kamal Sharma, First of all i am sorry for the inconvenience caused to you regarding your order with maxbhi.com, sir i checked your order closely & found that replacement is in process kindly follow the procedure for replacement we will sort out the issue as per our T&C of replacement...
Also would like to resolve the issue here at consumercomplaint.in so that other user can also understand the T&C of replacement provided by maxbhi.com
Complaint comments 

Comments

Order no:362519 Date 15/10/2016 time 4:00pm sir this order is cancelled.it's OK pls refund my money to my bank account. My bank account details: SBI, NETHIMEDU BRANCH. account no: [protected]

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    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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