[Resolved]  Maxbhi / Elcotek Telecom — damaged and manufacture defect item received in online

Hi,
I have brought led tube light from maxbhi.com order #563066. It was damaged and manufacture diffect item. I have tried to reach over phone to inform them the same it was continues busy tone. Next tried to send email got bounce.

I raised product return request on line. But no response from them from long time. Now they are rejected my return request all the the sudden. Please assist me on this
Thanks
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Oct 10, 2017
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2017
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Nagaprasada Pathi Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #563066 with maxbhi.com And discussed with you on call, Kindly follow our replacement process so that we can help you further and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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