[Resolved] Maxbhi / Elcotek Telecom — faulty and different product was delivered

Titus875

from Delhi, Delhi

Address:	New Delhi, Delhi, 110045
Website:	www.maxbhi.com/earphone-for-lg-g-pro-2-d838-handsfree-in-ear-headphone.html?gclid=Cj0KCQjwh7zWBRCiAR

Hi
I am kulbhushan stays at palam colony Delhi near dwarka. I purchased a headset from Maxbhi website. I went with the product details on website. Description says it has good base, sound compatible with Lg g pro2 but after delivery, it was different from website of Maxbhi and faulty as well. Maxbhi says the pictures on website just a showoff

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May 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Apr 14, 2018

Updated by Titus875 The email ID - kulbhushan.[protected]@gmail.com

order id - 877162

Kindly refund the amound. The time i purchased the order the price was 253.90 but they charge me 290.53 they just swaped the digits.

Apr 22, 2018

Updated by Titus875 Hi,

As suggested by the seller I returned the product but Maxbhi didnt return my money and they just kept it with them. We cant trust on website to purchase anything. This is the worst online supplier I ever seen in my life. I spent money on courier too much time consumed and now Maxbhi not paying me money back. I spent money on this product by netbanking and I need money into my bank account the same way.

First the product was different from the website, second Maxbhi overcharged me on the product not as per website, 3rd the product was faulty.

Maxbhi, converted the same amount into ewallet points. they saying this is the way they refund. Indirectly its a fraud now what I buy from their website nothing is genuine their all gimmik and show off on website u cant even guaranteed what they will send you.

Regards
K Massey

Verified Support

Apr 24, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Kulbhushan Massey Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refer to our discussion over call about your Order #877162 with us, its completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.