Maxbhi / Elcotek Telecom — Faulty battery send by Maxbhi

Address:West Bengal

My oppo realme 1 battery is faulty and too low quality. Maxbhi decline my replacement request without any valid reason. Even they did not respond to my calls. I have been told that my battery back got some scratch that is why they r not gonna replace my battery. But when they delivered the battery it's already been scratch while they testing the battery. I am adding some pictures as a proof.
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    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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