Oct 02, 2016
Updated by Rveexx Hello sir I am Raghuveer Singh i ordered touch digitizer for palm pixi plus(black) from your site and after one day the order canceled automatically and when i checked that product it shows out of stock. And my money added to e-wallet of your site. I need immediate refund of my money to my bank account. Order number #352717 worth 474.27 INR. My mobile number [protected]
Waiting for your early action.
Verified Support
Oct 04, 2016
Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Raghuveer Singh Sir, , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. I had closely checked your orders ID#352717 with maxbhi.com, which is refunded from our-end shortly will be credited back to your acquiring bank account, so as per your request we have refunded your full amount, , , , , Also would like to request you to kindly mark the issue as resolved.
Oct 05, 2016
Updated by Rveexx I can't find my money on my bank account
Oct 05, 2016
Updated by Rveexx I called on your toll free number and it always says that all lines are busy.
Oct 08, 2016
sanjeevnmk's response Nikhil
How can we help you?
sanjeev
u check my order status
Nikhil
tell me your order number sir
sanjeev
Order #[protected]/09/2016, 03:46 PM)
Nikhil
Your refund has been complete on : 30 september
For more information about your refund status you can contact to ccavenue on[protected]
Sir kindly wait it will take maximum 3 working days to reflect in your account
sanjeev
howmany day to wait
already 8days over
Nikhil
sir, have you used Internet Banking ?
sanjeev
this is how u treat customers
yes
Nikhil
sir, with Internet Banking it take 15 days to reflect in bank
and this time is take by the Bank
sanjeev
ok anyway i am making compliant abt this is issues
for what 15days
cancelled on 27th sept.
Nikhil
Sir, I do apologies for the inconvenience caused to you,
but time is take by Bank end
Verified Support
Oct 19, 2016
Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Raghuveer Singh Sir, , , , , , , I had closely checked your orders ID#352717 with maxbhi.com, which is completely refunded from our end and the bank reference number is - IXGAADFYI1 provided by your bank account, So kindly contact your bank or you can contact with CC Avenue Gateway[protected] also you can mail on [protected]@ccavenue.com for more detail, Please let us know if we can help you further, Also would like to request you to kindly mark the issue as resolved.
