[Resolved]  Maxbhi / Elcotek Telecom — I'm complaining about an order of#546604

I had ordred maxbhi.com for my mobile housing with order id 546604 on 10/09/2017. I payid bill amount quick through debit card. After paying fund the order was failure cancell my order and refunded me... I contact through mail & call theme they say me contact for payment solusation company... My compalint is that why i contact payment solusation company?
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Oct 12, 2017
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2017
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Mr.Gvp Sir ... Your order is currently Un-Paid. Means we have received the order but we have still not received the payments for the same. We can process the order only after we have successfully received the payments.

This can happen due to many reasons:
1. You have not completed the payment process at our payment page during checkout - Please login again on our website www.maxbhi.com and complete the payment process.
2. Your payments were completed but our payment processor is still processing the same - This might happen sometimes due to delay in confirmation of payments from your bank to our processor.
3. Your payments have been rejected by the payment processor - In this case you need to try again to pay the order with some other bank.

Please try again and complete payment process or contact our team if you need any help regarding the same on [protected] or you can mail us on [protected]@maxbhi.com. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can get to know the actual process regarding the same.
Complaint comments 

Comments

I was ordered Reach Opulent X mobile BATTERY Rs.532.77/-
It's cancelled and added to my wallet.
But there's no way to transfer to bank.
I need money very urgent
Order ID : 623400

Manohar
[protected]@yahoo.com

Dear sir n mam jo maine toch order ki hai vo mere kam ki nhi hai muje pura toch or display pura folder chahiye per jo ap folder de rhe ho vo market se kafi rate ki hai market se vo 1600ki mil rhi hai arora mobile se ager ap itne paise change kr skte ho to change kr dijiye ya mere paise refund kr dijiye apka bhut thanks hoga please

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