| Address: | MaxBhi.Com, 318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi 110005 |
I placed an order for a primary camera and an earpiece for oneplus3 from maxbhi website, the camera is delivered and upon placing the same on camera in mobile it is not focusing hence i have reached out to them for replacement and these guys have rejected my request citing that it is not in proper condition and i have removed the sleeve covering camera, it is a protective cover which comes along with any spare camera and this has to be removed while fixing the camera on handset. These guys asked me to share images of the part when i approached for replacement and they have outrightly rejected my claim stating it has tampered, these guys should have basic common sense that a spare which goes into handset have to go without the sleeve, they can insist on return back with the sleeve for any replacements, (You can see my images were got with & without shield) i have every sleeve, shield, stickers that came to me, i have genuinely shared all the images and they take the example of an image without sleeve and rejected the claim, later when explored i got to know they have very very bad service history and these guys only fit to serve local repair shop guys and not public at large that to serving on ecommerce portal., i need a refund of faulty product, apart from this they also have to supply balance order which they have not fulfilled till date. Order details: order id:2315376, partially shipped, 29/05/2020, 01:23 pm, replacement id:#18636, pending order: ear speaker for oneplus 3 code: et-part[protected], 100% money paid for both the spares and maxbhi is behaving cranky
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