Maxbhi / Elcotek Telecom — Maxbhi / Elcotek Telecom-Order #2349038,#2349039 was approved but no response.

Address:

318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh New Delhi New Delhi District Delhi India - 110005

I have placed a order in maxbhi for LCD with Touch Screen for Xiaomi Redmi 5 Plus - Black (display glass combo folder), Full Body Housing for Xiaomi Redmi 5 Plus - Black on 09/06/2020, 06:56 PM on a single payment of Rs.1538 in google pay but they accepted payment in lock down but not processed the order.
When i was trying to connect with customer support there is no updates from that website on that order, it gives me an error.Unable to lodged a complaint against it.
Tried to cancel the order, no option to cancel it in that site. I have tried in all the way to do cancel the order and get refunded from this website but didn't succeed.
Please do cancel my order and start process of refund to my source bank or google pay from where the amount is debitted.