Maxbhi / Elcotek Telecom — Maxbhi is not replacing my item which is not compatible

Hi,

This is Uday, as I have ordered battery replacement from maxbhi on 24/06/23 and the item was delivered on 27/06/23, as the battery was delivered was not compatible with my note 5 pro, i raised a request for replacement but they were denying it by saying that I have ordered mi note 5, the price was same for both the products and they look same in the image as I have ordered it.
Even after receiving priorly I have raised for replacement the maxbhi team is denying for replacement please help me regarding this issue.

Order I'd :6039727

Thanks,
Uday