[Resolved] Maxbhi / Elcotek Telecom — Money not refunded

Deep purple

from Punalur, Kerala

Website:

maxbhi

I have ordered a loudspeaker for xperia lt28h from maxbhi.When i checked the order status, it says the order is cancelled, so i called the customer care.They said the product is out of stock and they had to cancel the order and the money is in an ewallet or something.I asked them to refund the money to my bank account.And its been 2 weeks since the requested for the refund and i still didn't get my money.I've called them many times regarding this issue and they are not talking it seriously.
Please dont ever purchase form maxbhi guys.They are the worst

Was this information helpful?

No (0)

Yes (0)

Jul 29, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir/ Madam...first of all i am very sorry for the inconvenience caused regarding your order with maxbhi.com, but to assist & help you need your order id or your registered email id, as i understand your issue you have a problem with refund so it will be done from our end but for refund you can log into maxbhi with your registered email & password you initiate your refund by your self but no issues sir kindly provide me your order id it will be done & your full amount will be refunded to your acquiring bank account... Also would like to request you kindly mark the issue as resolved so that other user can also get to know the actual policies regarding the same