[Resolved]  Maxbhi / Elcotek Telecom — money not refunded & order not replaced

Address:Nagpur, Maharashtra, 440018
Website:www.maxbhi.com

Refund id - #9599
Order id-#1497564
I order a full body of handset gt-e2252 its not getting fit on my original handset and back cover lock is also not working i asked for return of money but they are just making excuses and not returning my money please do the needful.
I just want my money back and will not order next time from this company.
The full body is worthless quality is so cheap and not fitting to my handset.
Full body handset size is bigger than original handset.
+4 photos
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Mar 4, 2019
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2019
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. SIMANSHU Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1497564 with maxbhi.com. We do not have refund policy for delivered order for replacement kindly follow our replacement process so that we can be able to help you further. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .
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    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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