[Resolved]  Maxbhi / Elcotek Telecom — Money not refunded to bank

Address:Guntur, Andhra Pradesh, 522001
Website:Maxbhi.com

Hi, i ordered "celkon a10 black touch digitiser" which showed in stock. After two days of payment is done and order is placed they said product is out of stock and cancelled the product. Refunded rs300 to e-wallet, but it should be transferred to bank asap.


Order id #511001
Date[protected]
Mail - [protected]@gmail.com
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Nov 22, 2017
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2017
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Kalyan Kumar, , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
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    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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