[Resolved] Maxbhi / Elcotek Telecom — Money not refunded to paytm

shashankjagetiya

from Jamnagar, Gujarat

Address:	New Delhi, Delhi, 110005
Website:	Maxbhi.com

Hi, i ordered "sim connector for lenovo k5 note" on 29/05/17.

First they approve the order and then after 2 days, they cancel it saying the product is out of stock. The amount was refunded to my e-wallet maxbhi account. I requested to refund the amount to my bank account and i received a mail stating that it will be refunded within 7-10 days.

But its been more than 20 days but i didn't get any refund. I have raised complaints to customer care many times but in vain.

Order id : 497299

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Jul 21, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shashank Jagetiya Sir, , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #497299 with maxbhi.com. Your complete amount has been already refunded from our-end and the Refund ID =[protected], Kindly check your refund with Paytm by using refund id and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.