Maxbhi / Elcotek Telecom — Money to bank

I have ordered 3 item in maxbhi.com. While placing order product was available and order got placed. Unfortunately unavailability of products maxbhi.com cancelled my order and full refund provided to maxbhi e-wallet. I have been checking about product availability and transferring money back to bankfor past 1 month. Both or not happened. If i go place order error message "product not available". If i trasfer money back to wallet error message "invalid request". I followed up with mails phone no response from them. Pls help me to get either products or money to bank.
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    Maxbhi / Elcotek Telecom
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    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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