[Resolved] Maxbhi / Elcotek Telecom — My order #332197 amount not transfer to my bank account

mpshankar

from Malegaon, Maharashtra

Address:	Sangli, Maharashtra, 416416
Website:	www.maxbhi.com

The order for"touch screen digitizer for iball andi 5q cobalt solus white"my order no #332197 got cancelled on it's own and the money was transferred to my e-wallet on maxbhi. They normally transfer it back to the back account but they didn't. I want it transferred to my bank of india account no[protected]
I talked to the customer care and they said "a complaint has been submitted and we'll contact you soon" but no result so far.!
I want this issue resolved as soon as possible.

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Sep 22, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 21, 2016

Updated by mpshankar Hello sir, I order a lcd touch digitizer iball andi 5q cobalt solus white phone. My order is successful place and also approved by a supplier. But the supplier is not delivered order on my address. That is not a 1st time I have to tyre 3-4 times but the supplier is not delivered my order on my address. So I decided I have to refund my money in my bank account. My order no is "#332197". Amount is 2176/- Rs. ( my total e-wallet amount Rs 2181)

Verified Support

Aug 22, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Prakash Shankar Mohite, ...I am really sorry for the inconvenience caused to you about your order with Maxbhi.com. i have closely checked your order as you used the iponts we were unable to initiate refund for your order number 332197...but as we came to know you want refund for your order so we have initiated your full amount refund to your bank account it will be credited back to your acquring bank account soon request you to kindly wait for some time your issue has been resolved,
Also would like to request you to mark the issue as resolved.