[Resolved] Maxbhi / Elcotek Telecom — no refund even after 15 days of cancellation of order

Sholi

Address:	Ghaziabad, Uttar Pradesh
Website:	www.maxbhi.com/about-our-company.html

I placed an order of Rs1712 on this website, I was notified that seller will be unable to ship in time therefore they are cancelling order & placed money in e-wallet of their website.
After I clicked on refund to bank, first I recieved a message that it will be refunded in7-10 days, after 10 days, their website mentioned it will take 10-15 days, today 17 days have passed since date of refund & no money is transferred into the bank account yet.
Even after complaining on their website no action is taken yet

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Aug 25, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jul 16, 2018

Updated by Sholi My order number is 1037753
& I have uploaded screenshots for more details

Verified Support

Jul 25, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sholi Singh Jindal Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1037753 with maxbhi.com. Its completely refunded from our-end by you only and the Bank Ref. # - 681922, kindly this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.