[Resolved] Maxbhi / Elcotek Telecom — not getting the refund money

TinkuChetia

from Bengaluru, Karnataka

Address:

New Delhi, Delhi, 110005

Hi,
I have ordered back panel cover for moto g4 play - white for my mobile and paid through net banking. But later cancelled

My order no - order #558802

I have not received my refund amount till now. When i tried to contact to customer care, didn't get any response.

I am not sure what further steps need to be done.
Could you please help me out

Thanks
Tinku
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Aug 25, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Tinku Chetia Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #558802 with maxbhi.com. Confirmed with you on call its completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.