[Resolved]  Maxbhi / Elcotek Telecom — Not Providing Refund for Defective product

Address:

Maxbhi.com, 318, 3rd Floor, Network Plaza, Saraswati Road, Lane Number 17-18, Beadonpura, Karol Bagh, New Delhi - 110005.

Sir, I have ordered a product from Maxbhi.com. They sent me a defective product. So, I asked for a refund but they said that we can provide only a replacement. So, I created a replacement request and sent the product back to them. They received the product but they are not providing a replacement or refund. They are saying that the product is damaged So, we can't provide a replacement. I don't want any replacement even if they provide me after this complaint. I want a refund for the product. I hereby enclosed images of the product, Invoice Copy, Proof for Defective product returned back to the seller. Kindly, Resolve my issue as soon as possible.