Maxbhi / Elcotek Telecom — not received product

Address:

assam guwahati

I have ordered some mobile acessories from maxbhi.com order id #3534062 on 7 july 2021 delivery by 10 july was listed there on 10 july i again visited to there site for update there is showing delay then i want to contact them but no one the contact number is working so i decided to contact them by call back support but there is also a error that not able to contact now today is 14 july till date only showing delayed what can i do now i have already pay them the money now i am not able to cancel or refund please help me out from this situation i think they cheated me i request by your consumer complaint forum please do needful

regards,
sameer
[protected]