[Resolved]  Maxbhi / Elcotek Telecom — Not received refund for order #502221

Address:796001
Website:www.maxbhi.com

I ordered back camera for gionee m2 8gb but was canceled a few days later. I requested a refund and i was told that the refund will be completed in 7-10 days. However i did not receive any refund. I contacted their customer support ([protected]@maxbhi.com). I was given a request id #175829 and the refund information will be send to me through email within 3 days. Even after 3 days i received no information regarding my problem. I contacted [protected]@maxbhi.com again and i was given the same message. Just like before, even after 3 days i received no information. Pls help
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Aug 14, 2017
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2017
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Lalpekhlua Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #502221 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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