[Resolved] Maxbhi / Elcotek Telecom — not yet received the product

Srishan Bakiaraj

from Coimbatore, Tamil Nadu

Address:

Pondicherry, Puducherry, 605001

Actually i ordered a flip cover for lg g flex mobile and placed a order on dec 22 2017 and paid 296 rupees through internet banking. Product i'd is 730025, but i didn't receive anything. I have spoken to the customer care executive many times, but they are not responding to my queries, pls make proper action on this matter or else i will go customer court.

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Feb 10, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Dr S Bakiaraj Sir ... As i can check your Order #730025 with maxbhi.com, Its currently Un-Paid. Means we have received the order but we have still not received the payments for the same. We can process the order only after we have successfully received the payments.For more information you can contact us on [protected] or you can mail us on [protected]@maxbhi.com, let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Comments

prakash surya 93

from Pune, Maharashtra

I have ordered screen digitizer on 17-dec-17. But it was canceled by itself because of no stock and money returned to e wallet. I have selected refund to my bank option.On 28 dec-17, I called the customer care helpline to enquire about refund and she told it will take max of 15 days. Till Today (11-jan-18) I haven't recieved the refund money.