Maxbhi / Elcotek Telecom — order cancelled, need refund to my account

Address:PWD COLONY KOHIMA, 797001

I have order a full body housing of asus zenfone max pro m1 (Black color) amounting to 879 on 19/03/2019 which at the time of ordering was in stock, my ordered id is #1603480. I even got multiple calls from them asking to make payment early to get cash back. So i pay it and wait for a day or two only to get a message that my order was declined. The amount was credited to my maxbhi wallet. Then again i ordered the same product of different color (Grey) as black was shown out of stock, my ordered id is #1606887, this got declined too and i got the amount back to my wallet.
But now, with the products unavailable and my money stucked in their wallet, i can't buy from other website. I tried transferring the amount to my bank account but they don't provide the option even thou in their tutorials shows the transfer menu available. I have emailed to the customer support care but they stop replying.
Please kindly help me out in transferring the amount to my personal account.
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Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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MAX-BHI - Max value Worst service
Money- Lootate hai Saale... Complaint status jaroor padhe
https://www.consumercomplaints.in/maxbhi-elcotek-telecom-b111390
Refund- Bahanchod Paisa to lete hai par 10-15 din to denge nahi kahate hai... Bhagwaan bharose
Service-Enka Baap bhi nahi de sakha...Worst products, wo bhi nahi mile to paise atak jayenge... 15-30 Days
Terms and conditions - Jarur padhe, wahape customer ke benifit ke lie enhone kuch nahi Kiya hai... ek bar padh le... Niche link de di hai

https://www.maxbhi.com/warranty-terms.html

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    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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